October 14, 2019

OK we have heard this several times over…what’s the point of training, training is boring, no budget for training, can’t find a decent training business, can’t afford the time out to do training, instructors not up-to-date, we only do e-learning as its cheap, not sure...

September 3, 2018

Customer Value. Two words that are very common to us all.  Yet do you know what it is?  More importantly, why is it so important for our fellow professionals?  Strangely there does not exist a consensus over the exact meaning of customer value less even a stable defini...

August 13, 2018

In the UK and Europe, we are living in a time that is both extraordinary and turbulent. The UK government reports creation of over 660,000 start-ups over the last 12 months, which is an alarming number for a country that historically has not supported entrepreneurship....

July 31, 2018

Have you heard of it? A lot of you already have. Yet the crisis over how productive the British economy in either per hour or per man terms continues to pervade the national debate and act, it is argued, as an albatross around the performance levels of the UK economy....