October 14, 2019

OK we have heard this several times over…what’s the point of training, training is boring, no budget for training, can’t find a decent training business, can’t afford the time out to do training, instructors not up-to-date, we only do e-learning as its cheap, not sure...

September 3, 2018

Customer Value. Two words that are very common to us all.  Yet do you know what it is?  More importantly, why is it so important for our fellow professionals?  Strangely there does not exist a consensus over the exact meaning of customer value less even a stable defini...